Policies
Agreement to Terms of Use
These Terms and Conditions of Use (the 'Terms of Use') apply to the web site located at www.alittlehamster.com. The Site is the property of A little hamster BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE IF YOU DO NOT AGREE, DO NOT USE THE SITE.
A little hamster reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, A little hamster grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
1. Content
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, 'look and feel' and arrangement of such content, contained on the site is owned, controlled or licensed by or to A little hamster, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Except as expressly provided in these Terms of Use, no part of the site and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without A little hamsters’ express prior written consent.
3. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.
4. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
5. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to - 5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties; 5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information; 5.3 post or upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of the Website Owner's and/or a third party's computer system and/or network; 5.4 violate any copyright, trade mark, other applicable The Netherlands or international laws or intellectual property rights of the Website Owner or any other third party; 5.5 submit contents containing marketing or promotional material which is intended to solicit business.
Shipping & Delivery
Packages typically arrive within 7-14 days from the date we receive the payment of the order.
If the order is not delivered within 30 days from the date A little hamster received the payment, consumer is entitled to cancel the order. Then A little hamster is obliged to refund the payment within 30 days.
Products are shipped directly from The Netherlands. IMPORTANT - If a package is returned to The Netherlands because the buyer did not claim the package, A little hamster does not send replacements.
A little hamster is not responsible for any actions taken by customs on your package during delivery. A little hamster has no control over this.
Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and A little hamster has no way of knowing what these charges may be.
Shipping Costs
The shipping costs are calculated when you decide to purchase an item and CHECKOUT, if the items are IN STOCK that is.
The shipping costs are also shown on you’re a little hamster Invoice. The shipping costs are calculated and added only once. If you order more than one item, the shipping costs remain the same, because A little hamster was coming your way anyway.
|
ZONE |
SHIPPINGCOSTS |
EST. DELIVERY TIME |
|
|
|
|
|
Netherlands |
€ 5,- |
1-3 days |
|
Europe |
€ 15,- |
4-10 days |
|
World |
€ 20,- |
10-15 days |
Return & Exchange Policy
If the customer is not satisfied with the product they can send it back within 7 days after reception of the good(s). Products must be returned in unworn, unwashed and undamaged condition in the same packaging as received. First send an e-mail to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it for instructions.
After receiving the instructions you have to return the goods within 2 days. You can send back your returns using the Mail or UPS. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport.
When a product shows factory defects or if we shipped the wrong color or size or any other fault on our part we will pay for the transport costs in the form of a refund.
In all other cases consumer will have to pay for the transport costs of the returned good(s). If applicable a refund or credit to your account will be issued within 30 days. In case of an exchange and the desired product is not available you will receive a credit memo which has to be redeemed within 3 months.
Accounts, Passwords and Security
Certain features or services offered on or through the Site may require you to open an account. You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify A little hamster immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by A little hamster or any other user of or visitor to the Site due to someone else using your password or account.
You may not use anyone else's password or account at any time without the express permission and consent of the holder of that password or account. A little hamster cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
A little hamster has implemented all necessary security measures to provide a secure shopping experience. These measures include:
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The database with your personal information has been placed out of the reach of intruders
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Passwords are stored in encrypted form
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The store uses SSL when requesting your credit card information
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The store is protected against common SQL Injection attacks
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The store is protected against Cross Site Scripting
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The system's control panel folder has been placed in a private folder
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Staff passwords can't be easily deducted
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The store's control panel has been prepared to avoid Brute Force attacks
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The store records the IP addresses of customers who might be performing fraudulent actions and putting legitimate customers at risk
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Store administrators are up to date with the latest bug fixes and security patches related to the Web Server, store software, and database
Disclaimers
A LITTLE HAMSTER DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN 'AS-IS' AND 'AS-AVAILABLE' BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. A LITTLE HAMSTER CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. A LITTLE HAMSTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. A LITTLE HAMSTER DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY A LITTLE HAMSTER SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST A LITTLE HAMSTER FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
A little hamster reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will A little hamster be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if A little hamster has been advised of the possibility of such damages.
Indemnity
You agree to indemnify and hold A little hamster, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against A little hamster by any third party due to or arising out of or in connection with your use of the Site.
Violation of These Terms of Use
A little hamster may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) A little hamsters’ rights or property, or the rights or property of visitors to or users of the Site, including A little hamsters’ customers. A little hamster reserves the right at all times to disclose any information that A little hamster deems necessary to comply with any applicable law, regulation, legal process or governmental request. A little hamster also may disclose your information when A little hamster determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You acknowledge and agree that A little hamster may preserve any transmittal or communication by you with A little hamster through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or A little hamster determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of A little hamster, its employees, users of or visitors to the Site, and the public.
You agree that A little hamster, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to A little hamster, for which monetary damages would be inadequate, and you consent to A little hamster obtaining any injunctive or equitable relief that A little hamster deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies A little hamster may have at law or in equity.
You agree that A little hamster may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.
If A little hamster does take any legal action against you as a result of your violation of these Terms of Use, A little hamster will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to A little hamster. You agree that A little hamster will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.
Governing Law Dispute Resolution
You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of The Netherlands. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys' fees. In the event of any controversy or dispute between A little hamster and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
Void Where Prohibited
A little hamster administers and operates the www.alittlehamster.com Site from its location in Rotterdam, The Netherlands other A little hamster sites may be administered and operated from various locations. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations.
A little hamster reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited.
Privacy Prevention
A little hamster and A little hamster actively and aggressively enforces its intellectual property rights to the fullest extent of the law.
Imprint
A little hamster is operated by:
A little hamster Geldersestraat 82 3011 MP Rotterdam The Netherlands Tel: HYPERLINK "mailto: This e-mail address is being protected from spambots. You need JavaScript enabled to view it "info@A little hamster . com
A little hamster is registered in The Netherlands, 2009
The information contained in this website is subject to change without notice.
Copyright ©2009 A little hamster, All rights reserved.
A little hamster is the owner of the designs, or other proprietary graphic or trademark and content of this website. No part of this site or any derivative use of this website or its contents, may be downloaded, copied, reproduced, duplicated, modified, distributed, sold, resold, displayed, posted, exploited, or transmitted without express consent in writing. All content incuding text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and/or software is the property of A little hamster and our affiliates, and is protected by Dutch and International copyright, intellectual property rights and database laws. All trademarks, logos, images, product names and company names and products featured on this website are the property of their respective owners, including us.
You are not permitted to access or use this website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all of the electronic communications sent from you to us at A little hamster and you must use this website for lawful purposes only. You are not permitted to create and/or publish your own database or site that features part or substantial parts of this website without A little hamster express written consent. Any violation to this term may result in civil and criminal law claims and/or actions.
Last Updated (Tuesday, 20 October 2009 12:33)

